ML not only prides itself on our client reporting, we put a large focus on our internal reporting, too. Are we hitting our KPIs, who on the team is performing above and beyond, which account needs a deeper dive? Theresa has been integral in taking this internal reporting to the next level. Utilizing our technology partners, Theresa helped devise a system where all of our specialists know exactly how they are tracking to individual account goals as well as their overall goals in real-time.
