Our client designs cutting-edge fraud detection solutions for global financial institutions. They wanted to learn more about their customers’ experiences. The collected intel would help them maintain their leadership position and continue being their customers’ vendor of choice.
MarketLauncher has conducted Client Quality Assessment services for this client since 2018. We speak on their behalf with executives in international banking. The goal is to collect high-level insights and compare results year-over-year. Our client uses this intel to improve their offering and go-to-market strategy.
Would you like to take a deeper dive into this client story?
Request a copy of the full story to see:
The interview execution process and questions asked.
Examples of intelligence collected and customer feedback.
Illustrations of data analysis and reporting provided.
Since 2001, MarketLauncher, Inc. (ML) has been a highly specialized, business development consulting firm. Our 100% remote-based workforce develops and executes B2B prospecting and market research programs for professional service companies and technology solution providers around the world.
ML is a HubSpot Certified Platinum Partner. Together we help you grow your business faster.